Terms & Conditions 

Ah, the legal stuff!  Below you'll find all the relevant terms and conditions for the Betterbunch survey promotion, designed to ensure you have the best possible experience with us.  

1. Promotion Overview

This promotion offers one (1) $500 Prezzy Card voucher or (1) $500 Prezzee Gift Card to be won every quarter. Entry is open to any individual who completes the survey hosted by Betterbunch Limited. The survey is considered complete when a customer clicks a button indicating their satisfaction with a business. Leaving a review is optional and not required for entry.

2. Entry Periods

The entry period for each quarterly draw begins at 12:00 am on the 1st day of each quarter and closes at 11:59 pm on the last day of the same quarter. For clarity, The quarterly schedule is as follows:

• Quarter 1: January 1st to March 31st

• Quarter 2: April 1st to June 30th

• Quarter 3: July 1st to September 30th

• Quarter 4: October 1st to December 31st

3. Eligibility

This promotion is open to residents of New Zealand and Australia. Employees of Betterbunch Limited, their immediate families, and any agencies or companies associated with the promotion are not eligible to enter.

4. Entry Requirements

• To enter the competition, participants must complete the online survey form during the entry period.

• Each participant is allowed a maximum of one (1) entry per quarter.

• To be eligible for a specific draw, customers must have provided feedback within the corresponding quarter.

5. Prize Draw

• One (1) winner will be selected by random draw at the Betterbunch head office in New Zealand.

• The draw will be conducted by the 21st day of the month following the end of each quarter (e.g., the winner for Q1 will be drawn by April 21st).

• The winner will be contacted via the email address provided in the survey. The winner has two (2) weeks to respond and confirm their acceptance of the prize and provide delivery details. If a winner does not respond within two weeks, the prize is forfeited, and a second winner will be drawn. This process will continue until the prize is claimed.

6. Prize Details

• The prize includes delivery to any residential address within New Zealand and Australia.

• The prize is not transferable, exchangeable, or negotiable and cannot be redeemed for cash.

7. Use of Personal Information

• Entrants’ contact details will be used solely for the purposes of this survey, promotion, and notifying winners. 

8. Publicity

By accepting the prize, winners consent to Betterbunch using their name and city for promotional and publicity purposes.

9. Liability

• Betterbunch Limited, its employees, and any associated entities are not liable for any loss, damage, or personal injury suffered or sustained in connection with this promotion or the use of any prize, except for any liability which cannot be excluded by law.

• Betterbunch is not responsible for any errors, disruptions, or issues related to computer systems, telecommunications, or other technical problems that may affect entry or participation in the promotion.

10. Dispute Resolution

In the event of a dispute regarding any aspect of the competition, including eligibility, the decision of Betterbunch will be final and binding. No correspondence will be entered into.

11. Amendments

Betterbunch reserves the right to amend these terms and conditions at any time without prior notice. Amendments will be effective from the start of the next quarterly period.

12. Acceptance

Entry into the competition is deemed acceptance of these terms and conditions and any other applicable terms and conditions.

13. Updates

This document was last updated on May 20, 2024.

Please click here to read our privacy policy