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At betterbunch, we're always looking for ways to help local businesses like yours grow and shine online. That’s why we’re super excited to introduce Shareables and Better Rewards–two simple tools for collecting more reviews and feedback from your customers.
Whether you’re already using betterbunch or looking to step up your online game, this blog is for you.
What are Shareables?
Shareables are ready-to-print posters, flyers, cards, stickers, and more, that make it easy for your customers to leave feedback and reviews.
Each Shareable is designed to encourage your customers to engage with your business.
Here's a look at Shareables in action:
How do Shareables work?
Using Shareables is super simple:
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Download one of the pre-designed templates from the betterbunch app.
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Print them out–posters, flyers, cards, stickers–whatever works for you.
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Start using them in your business to collect feedback from your customers.
Every time a customer interacts with your Shareable, we track it for you. That means you can see which ones are getting the most engagement!
Pro tip: Shareables are a great way to gamify feedback collection within your team. You could hand out Shareable cards and reward the team member who collects the most positive feedback–a bit of friendly competition never hurts, right?
You can also create your own custom collateral
While Shareables make collecting feedback super easy, you can also take it a step further and create your own, personalised collateral to fit your brand.
What is Better Rewards?
Our theory is simple: customers are more likely to share feedback when there’s a reward on the table. That’s why we’ve introduced a chance for your customers to win a $500 voucher! What makes it even better is that we'll cover the cost of the voucher!
Each quarter, one lucky winner will receive the prize, and if it’s one of your customers, we’ll notify you so you can share the exciting news!
Here are some ways you can use Shareables:
Leave a card on-site when you're finished with the job
Stuart, an electrician, just helped a landlord fix a wiring issue. He leaves a Shareable card for the tenants or flatmates to scan.
The benefit: This lets you gather feedback from everyone involved, – not just the primary contact! This can increase the number of positive reviews from a single job.
Leave a flyer on-site after completing a job
Jeremy is a plumber who just completed an emergency tap repair. He leaves a Shareable Flyer on the kitchen bench so the customer can leave feedback.
The benefit: You’ll catch customers while they’re still in the ‘wow’ moment when the quality of your work is fresh in their minds. Plus, even without their contact details, you can collect feedback to help build your reputation and secure more positive reviews.
Place table stands in your restaurant or café
Sarah, who owns a café, places a stand with a Shareable QR code on each table for customers to scan and leave feedback.
The benefit: You can easily filter happy customers from those with concerns and tackle any issues privately before they’re shared online. Plus, you’ll get feedback from diners who may not have thought to leave a review otherwise.
Put up posters in your store - in the waiting area or by your front counter
Leila owns a printing shop and places Shareables on the counter. Customers who come in for quick services or even just to ask for advice can easily scan the code and leave a review.
The benefit: You’ll get reviews from people who might not have thought to leave feedback otherwise – like contractors, one-time visitors, or people seeking advice. It’s a simple way to get more feedback from outside your usual customer flow.
Ready to get started?
If you're already a betterbunch customer, sign in to your betterbunch account to start using Shareables and Better Rewards today!
Not a customer yet? Book a demo to find out how we can help you collect more reviews and feedback, with tools that make feedback collection a breeze.
Get a free reputation audit
Schedule a 1:1 call today and discover how to win on trust.
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