The better way
to get customer
feedback

Keeping your finger on the pulse of your customer sentiment is more vital than ever. We make it easy for customers to rate and review their experience with you, increasing customer satisfaction and trust in your business.

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Get real-time feedback from your customers

With automated feedback requests sent when a job or sale is complete, customers are more likely to share their thoughts, providing you with valuable real-time information to improve the way you do things.

  • Gain immediate insights with post-service feedback requests
  • Proactively follow-up with customers who need extra attention
  • Identify patterns and trends to drive continuous improvement
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Increase satisfaction and build loyalty

By actively seeking and valuing opinions, you'll demonstrate your business's commitment to ongoing improvement, fostering trust, and creating a positive, customer-centric focus for your company.

  • Build trust by seeking feedback from your customers
  • Demonstrate your commitment to customer satisfaction
  • Build loyalty by responding to your customers unique needs
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Turn positive feedback into
5-star reviews

When customers indicate they're happy with their experience, we'll prompt them to leave a review, growing your reputation as one of the best local providers in your industry.

  • Build a stellar reputation by leveraging happy customer experiences
  • Turn positive customer feedback into valuable online endorsements
  • Generate word of mouth referrals based on your reputation

 

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How it works

01

Follow up with customers

Automatically send your customers a follow-up text message upon completing a job.
02

Identify who's happy and who's not

Measure customer satisfaction using a simple thumbs up, thumbs down process.
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03

Invite happy customers to leave reviews

Invite happy customers to leave reviews on sites like Google, Facebook and NoCowboys.
04

Prompt unhappy customers for feedback

Proactively identify unhappy customers so you can rectify their problems.

Our happy customers

Straight forward, easy to navigate and good to have feedback from customers on our jobs.

It's really helped our Google presence and nice to actually see people leave their feedback. We didn't hear much before from customers, so Betterbunch has definitely improved this for us. 

John
JBS Electrical
JBS Electrical1
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Get started with
a betterbunch product demo

Ready to flood your business with better feedback?  Book your demo and get the lowdown on how we get feedback and generate a steady stream of reviews from your happy customers.

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